Frequently Asked Questions

Find answers to common questions about TruthCheck's AI fact-checking platform.

General Questions

TruthCheck is an AI-powered fact-checking platform that helps you verify claims, detect misinformation, and identify AI-generated content. Our platform analyzes text, URLs, and images to provide instant credibility scores and detailed verification reports.

Simply paste text, enter a URL, or upload an image. Our AI analyzes the content, extracts factual claims, cross-references multiple authoritative sources, and provides a detailed credibility report with a 0-100 score. Most checks complete in under 10 seconds.

TruthCheck achieves over 85% accuracy in detecting misinformation by cross-referencing multiple trusted sources. Our AI continuously learns and improves based on new data and verification patterns. Results always include confidence scores and detailed breakdowns of verification factors.

You can verify:

  • Text claims and statements
  • News article URLs
  • Images (AI-generated or manipulated)
  • Videos (deepfake detection)

Yes! TruthCheck includes AI text detection capabilities that can identify content generated by AI tools like ChatGPT, Claude, and other language models. We also detect AI-generated images and deepfake videos.

Pricing Questions

Yes! Our Free plan includes 5 fact checks per month with basic credibility scoring. It's perfect for trying out the platform. No credit card required.

You can cancel anytime through your Account Settings → Subscription → Cancel Subscription, or by emailing cancel@truthcheck.ai. Cancellation takes effect immediately, and you retain access until the end of your billing period.

Yes. First-time subscribers can request a full refund within 7 days if usage hasn't exceeded 20% of their plan quota. We also offer refunds for duplicate charges and verified service interruptions exceeding 72 hours. See our Refund Policy for details.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely through Waffo Pancake, our PCI-DSS compliant payment processor.

Technical Questions

TruthCheck uses multiple AI models from leading providers including OpenAI, Anthropic, and Google. Our system selects the optimal model for each verification task to ensure accuracy and speed.

Yes. We never use your input data for AI model training. Your content is only used to provide the verification service and is processed under strict privacy controls. See our Privacy Policy for details.

Yes! Media organizations and developers can access our API. API access is available on our Media & Business plan and higher. Contact our sales team for API pricing and documentation.

Account Questions

Simply click "Get Started" on our homepage and enter your email address. You'll receive a confirmation email to verify your account. No credit card is required for the free plan.

You can delete your account by contacting support@truthcheck.ai. Account data is deleted within 90 days of account closure per our data retention policy.

Click "Sign In" on our homepage, then select "Forgot Password." Enter your registered email address and we'll send you a password reset link.

Still have questions?

Our support team is here to help you.

Contact Support