Last updated: September 10, 2026
TruthCheck ("we", "our", or "us") respects and protects your privacy. This Privacy Policy ("Policy") describes how we collect, use, store, and share your personal information when you use TruthCheck (the "Service"), and your related rights under applicable data protection laws.
Please read this Policy carefully before using the Service. By using the Service, you confirm that you have read and agree to this Policy. We may update this Policy from time to time, and material changes will be communicated in advance via email or platform notifications.
The data controller for this Service is:
| Purpose | Legal Basis |
|---|---|
| Provide and maintain Service | Contract performance |
| Billing and payment processing | Contract performance |
| Customer support | Contract performance / Legitimate interest |
| Service notifications (billing, security, policy updates) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Product optimization and analytics | Legitimate interest |
| Legal compliance | Legal obligation |
We may aggregate or de-identify data for statistical analysis. Such data cannot be traced to specific individuals.
| Type | Purpose | Can be Disabled |
|---|---|---|
| Strictly Necessary | Maintain login, core functionality | No |
| Functional | Language preferences, personalized settings | Yes |
| Analytics | Anonymous usage statistics, product optimization | Yes |
You can adjust cookie preferences through your browser settings or our Cookie Management Center.
Analytics Tools Used: We use Google Analytics for anonymous usage statistics and product optimization. You can opt out using browser settings or browser add-ons.
We do not sell your personal information, including as "selling" is defined under applicable laws (such as CCPA). We only share your information in the following circumstances:
In the event of a security incident affecting your rights, we will notify you and relevant supervisory authorities within 72 hours of discovery per GDPR requirements. Please keep your account credentials secure and do not share them with others.
| Data Type | Retention Period | Upon Expiry |
|---|---|---|
| Account Information | During active period; 90 days after account deletion | Delete or anonymize |
| Transaction Records | As required by law, typically 7 years | Delete or archive |
| Support Records | 3 years | Secure deletion |
| Security Audit Logs | 12 months | Secure deletion |
To exercise the following rights, please contact us. We will process requests within 30 calendar days.
| Right | Description |
|---|---|
| Right to be Informed | Understand what data we collect and how we use it |
| Right of Access | Obtain a copy of your personal data |
| Right to Rectification | Correct inaccurate or incomplete information |
| Right to Erasure | Request deletion of data under specific conditions |
| Right to Restrict Processing | Pause data processing under specific circumstances |
| Right to Data Portability | Obtain your data in machine-readable format |
| Right to Object | Object to processing based on legitimate interests or marketing |
| Right to Withdraw Consent | Withdraw consent for processing based on consent |
If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.
With your consent, we may send marketing information related to our services via email or in-app notifications. You can unsubscribe at any time: click the "Unsubscribe" link in the email, disable marketing notifications in Account Settings, or contact us. Opting out does not affect service-related notifications (such as billing or security alerts).
Our servers and partners may be located in various regions including the United States and Singapore. For cross-border transfers, we safeguard data through:
This Service is intended for users who are at least 18 years old. We do not knowingly collect information from minors under this age. If you believe your child has provided us with information, please contact us immediately and we will promptly delete such information.
This Service may contain links to third-party websites or integrations with third-party services. This Policy applies only to information we directly collect. We are not responsible for third parties' data practices and recommend reviewing their policies before use.
Material changes will be communicated at least 15 days in advance via platform announcements or your registered email, and the "Last Updated" date at the top of this page will be revised. Continued use after the effective date constitutes acceptance.